Home Delivery Rules
Who Can Use This Service:
- You are eligible for home delivery if you:
- Have a New Braunfels mailing address
- Have a library card or can sign up for one
- Unable to visit the library
Delivery Rules:
- Staff will bring library items to your home, either at the door or to another place outside
- You must take care of all library items
Staff might not deliver if:
- Animals are not put away (except for service animals)
- Walkways are not clear and safe
- Someone is rude or threatening
- Someone is sick
- Criminal activity is happening
- The home is unsafe
Weather:
- We will tell you if bad weather might delay a delivery.
What Staff Will Do:
- Deliver to the door or somewhere nearby
- Bring/pick up library items
- Staff will not go inside homes
